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Your source for information on COQAA meetings and events, past and upcoming.
Meetings and events are listed chronologically in descending order, with the newest postings at the top of the page.



November 2016 Member Meeting

COQAA November 2016 Member Meeting:
Date/Time: Thursday Nov 17, 2016 / 6:00 PM to 8:00 PM
Location: ComResource 1159 Dublin Rd #200, Columbus, OH 43215

Presenter: James Apicella

Presentation: Business Process Assurance (BPA)

Jim is the North American Point-of-Contact (PoC) for BPA for Cognizant in the non-BFS (Banking and Financial Services) business community. He will not make the presentation a "sales opportunity". Instead he'll present what BPA is, why it is becoming important, how it is different from traditional "UAT", and how it plays well regardless of development methodology (Waterfall or Agile).


Jim is currently the Associate Director Quality Assurance at Cognizant Technology Solutions and was previously the Manager-Software QA and Testing at Chemical Abstract Service. He is an Information Technology (IT) professional with many years of progressive experience applying the principles of Total Quality Management (TQM) to IT. He has a history of performing assessments, developing road maps, and creating processes, procedures and standards that have made organizations more efficient and effective.

Register for the meeting here...


September 2016 Member Meeting

COQAA September 2016 Member Meeting:
Date/Time: Thursday Sept 15, 2016 / 6:00 PM to 8:00 PM
Location: Huntington National Bank at Easton (7 Easton Oval, Columbus Ohio, 43019)

Presenter: Dinu Mathew

PresentationIntroduction to Mobile Test Automation

Mobile devices have transformed the way we live and do everyday tasks. The constant increase in the number of users migrating to mobile devices as their exclusive way to access digital content has caused organizations to prioritize the digital strategy for mobile native and responsively designed applications. In a highly fragmented mobile device market, test automation is imperative and highly efficient to sustain a robust mobile application. QA professionals can leverage the open source tools Cucumber and Calabash to create a strong automation framework for both Android and iOS. This presentation will review the mobile automation implementation, which will include architecture, workspace set up, do's & don'ts of mobile testing and testing across multiple platforms.


Dinu Mathew is a Mobile Automation Lead with nine years of experience spanning across Project Management, Business Analysis, and Quality Assurance. Dinu has an MBA in Finance and Bachelors in Accounting and Management Information System. 



April 2016 Member Meeting

COQAA April 2016 Member Meeting:
Date/Time: April 28, 2016 / 6:00 PM to 8:00 PM
Location: Nationwide Insurance, 5100 Rings Rd., Dublin, OH 43017

Presenter: Jason Petry and Eapen Thomas

PresentationBringing the Hacker Mindset into Requirements and Testing 
Security requirements and testing are different from functional requirements & testing. In security testing the goal is to find out if the system can stand up to abusers. So the test scenarios may not be realistic from a common user standpoint. Anticipating and planning for these scenarios is vital for security testing. Being able to think of these requirements requires a different mindset than that used for traditional functional requirements. Security requirements and testing requires an adversarial mindset, a "what if" mindset, i.e., the same one hackers use to break systems. 


Jason Petry: Jason currently works in Nationwide's Information Risk Management (IRM) department, supporting the IT for IT applications area, and supporting application security for a full Line of Business. Prior to this, Jason worked as a private consultant in the Information Security Space, providing security assessment and consulting services since 2001. Jason has a Bachelors of Arts in Mathematics from Ohio State. 

Eapen Thomas: Eapen currently works in Nationwide Information Risk Management (IRM) department, enabling the development of secure applications. Prior to this Eapen was a consultant in Nationwide Build Capability, working on Enterprise Quality Metrics and Quality Assurance & Testing capability uplift activities. Prior to Nationwide, Eapen worked in Network Management software testing and deployment at Lucent Bell Labs for 12 years. Eapen has a Masters degree in Electrical Engineering from the Ohio State University. 



Click here to download the presentation


March 2016 Member Meeting

COQAA March 2016 Member Meeting:
Date/Time: March 17, 2016 / 6:30 PM to 8:00 PM
Location: Quick Solutions, 440 Polaris Pkwy. Suite 500, Westerville, OH 43082

Presenter: Terry Wiegmann, CBAP, CSQE, PSPO, ACG

Presentation: How TABITHA Can Help You Make Presentation Magic! 
Everyone has a story to tell about quality and your peers need to hear yours!  Have you passed up career-building opportunities to do presentations at work (or at events like COQAA chapter meetings) because you just didn’t know where to start or how to go about it?  Whether it’s a great article or book that made a difference to you, a technique you tried, or information about an emerging topic in quality that you are exploring, you have something to offer to other quality practitioners. 
Join Terry as she shares what she has learned from offering almost 100 presentations and workshops – this will be her 10th for COQAA!  This isn’t how to compose Powerpoint slides; it goes way beyond that to showing us how she uses the TABITHA acronym as a tool to help plan and deliver presentations – and contribute to our profession!

Bio: Terry is a Director and the Quality Assurance Practice Lead with Fusion Alliance (formerly Quick Solutions). Her credentials include being an IIBA Certified Business Analysis Professional, an ASQ Certified Software Quality Engineer and a Professional Scrum Product Owner.  As founder or co-founder of professional organizations in Central Ohio, she has had plenty of opportunities to choose and introduce speakers for programs, and as a seasoned presenter and Advanced Toastmaster Gold herself, has first-hand success and fail stories to share. 



February 2016 Member Meeting

COQAA February 2016 Member Meeting:
Date/Time: February 4, 2016 / 6:00 PM to 8:00 PM
Location: Worthington Ind., 7400 Worthington Galena Rd., Worthington, OH 43085

Presenter: Matthew Eakin, Centric Consulting

Presentation: (Almost) Everything I know about testing I learned playing poker
When I was in High School I always enjoyed weekly poker games with my friends. Little did I realize back then that those weekly matches were preparing me to be a software tester. As I began my career, I realized many poker skills learned years ago in my youth are similar to skills I need to be a good software tester. In poker resource allocation (betting with chips) is easier knowing if your opponent has won a World Series of Poker bracelet or if they are a novice. In testing it helps to know how much business, testing and technical knowledge each team member has so you can allocate resource efficiently and effectively. After every turn of the cards and bet I was conducting risk assessments; planning how I wanted to play every hand and adjusting when needed (but not following a plan to the letter) was critical to my success. Improving your poker skills makes you a stronger tester.

Key Points:
    - Learn how to effectively do and apply a risk assessment
    - Understand how to plan and the importance of planning
    - Understand why creating a plan can be a bad idea

Bio: Matthew Eakin is the National Automation Architect (Ruby/Cucumber) with the Software Quality Assurance & Testing Practice of Centric Consulting and has over 20 years of technical, leadership and planning experience. His experience in all aspects of the SDLC, combined with development skills, has helped Matthew to be an effective Agile testing practitioner and coach. He talks extensively on Gherkin Scripting and is in high-demand as a BDD (Behavior Driven Development) and ATDD (Acceptance Test Driven Development) coach. His workshops (Agile Testing, Gherkin Scripting, and A Manual Testers Guide to the Ruby/Cucumber Framework) have been so successful that Matthew now leads the series nationally and teaches customized variations of the program at client sites.

To register for the meeting, click here.  

For additional instructions on how to get to Worthington Industries' Innovation Space, see this attachment: 


For directions click here

November 2015 Member Meeting

COQAA November 2015 Member Meeting:
Date/Time: November 10, 2015 / 6:00 PM to 8:00 PM
Location: CareWorks Technologies, 5555 Glendon Ct., Dublin, OH 43016

Presenter:  Steve Bender, The Quality Connection

Presentation:  How to Convince a Skeptic 
   - Have you ever had to deal with an individual who is difficult to persuade or hard to convince?
   - Can Your Enthusiasm Actually Create Skepticism in Others?
   - Have you noticed that the more enthusiastic you are about an idea, the more skeptical some people become? It's as if you are pushing their "Skeptical Buttons."
   - Maybe you've experienced this yourself when someone tried to "foist" their idea on you…

This presentation will cover the underlying principles of skepticism, two key paradigms when dealing with skeptics, and three vitally important critical tests to run on your message BEFORE you give it.. 

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.

September 2015 Member Meeting

COQAA September 2015 Member Meeting:
Date/Time: September 17, 2015 / 6:30 PM to 8:00 PM
Location: Chemical Abstracts Service, 2540 Olentangy River Rd., Columbus, OH 43202

Presenter:  Daryl Kulak, Pillar Technologies 
Presentation:  Testing Inside the Sprint 
Of the many testing disciplines - regression, exploratory, manual/automated, performance, security, etc. - which ones do you perform inside the Agile sprint versus sprint-following or in a release hardening phase? Software teams have tried many different models, so we'll have a dialog on the available choices with the pros and cons of each. Please come prepared to talk about your experiences and likes/dislikes. 
Bio:  Daryl Kulak is an executive consultant with Pillar Technology in Columbus, Ohio. He is the co-author of the book "Use Cases: Requirements in Context" (Addison Wesley) which has sold 30,000 copies and was translated into Chinese and Japanese. He is also the co-author of "Building Software for the Agile Business" to be published next year (that's what he says every year). In his leisure time, Daryl enjoys music, writing, reading and international travel.

Visitor Parking at CAS: 
You may park by the front door where visitor parking is indicated, along the drive where there is a pink line, or in the staff parking. If you park in staff parking, do not park in any spaces marked with a number. These are reserved parking spaces.

Click here to download the presentation (PDF)

May 2015 Annual Dinner Meeting

COQAA May 2015 Dinner Meeting:
Date/Time: May 21, 2015 / 6:30 PM to 8:00 PM
Location: Columbus Marriott Northwest, 5605 Blazer Pkwy., Dublin, OH 43017
Cost:  $15 per person (payment options are PayPal or cash/check at the door)
Panel:  Billy Flannery, Director IT Analysis at Nationwide
             James Apicella, Associate Director Quality Assurance at Cognizant Technology Solutions
             Rick Neighbarger, Assistant VP, Quality Assurance & Agency Interface at Grange Ins.
             Joseph Ours, National QA and Testing Service Offering Lead at Centric Consulting 

QA Roundtable: The State of Quality Assurance in Central Ohio 
To bring our 2014-15 year to a close, we decided to bring together a panel of local leaders from the Software Quality Assurance space in Central Ohio.  Jon Shane, COQAA President, will emcee the roundtable discussion, presenting the panel with a variety of questions related to topics that are pertinent to software quality professionals in and around Columbus.  The discussion promises be diverse and lively, so please secure your spot early by registering online. 

Additional Details: 
We have a tempting menu lined up, and for those of you who have attended prior Annual Dinner Meetings, you'll recall that the Marriott provides excellent meal choices.  This year's options are:
  • Pecan-crusted Atlantic Salmon
  • Carved roast beef with au jus
  • Vegetable risotto (Regianno or mushroom)
Dinner will be served at 6:30 pm with the roundtable discussion beginning at approximately 7:00 pm.  Registration is limited, so please register ASAP.   
As of May 5th, we've reached our capacity for the May Dinner Meeting.  Thanks to all who have registered - it promises to be a great event. 

March 2015 Member Meeting

COQAA March 2015 Member Meeting:
Date/Time: March 19, 2015 / 6:30 PM to 8:00 PM
Location: Chemical Abstracts Service, 2540 Olentangy River Rd., Columbus, OH 43202
Speaker: Matthew Eakin

Presentation: Applying ATDD Techniques in a Waterfall Project 
ATDD (Acceptance Test-Driven Development) was created as part of Dan North's BDD (Behavior-Driven Development) model and is almost exclusively associated with Agile methodologies. With short sprints and acceptance criteria defined early, ATDD does seem like a natural fit for Agile. When developing software using waterfall methodologies teams rarely have a clear definition of done. It would seem that ATDD would be a difficult fit for a waterfall project. In his presentation, Matt Eakin shows how making minor tweaks to waterfall projects using ATDD principles and practices can change a waterfall project from ‘destined for failure’ to a ‘smashing success.’
 -  Apply ATDD principles and practices to waterfall projects
 -  Get to done faster and still meet the business’s needs
 -  Start the ATDD process with UAT scripts

Matthew Eakin is a Manager with the Managed Testing Practice of Sogeti USA and has over 20 years of technical, leadership and planning experience. His experience in all aspects of the SDLC, combined with development skills, has helped him to be an effective Agile Testing practitioner and coach. He talks extensively on Gherkin Scripting and is in high-demand as a BDD (Behavior-Driven Development)/ATDD (Acceptance Test Driven Development) coach. The two workshops he has created for Sogeti (Agile Testing and A Manual Testers Guide to the Ruby/Cucumber Framework) have been so successful that he now leads the series nationally and teaches customized variations of the program at client sites.

January 2015 Member Meeting

COQAA January 2015 Member Meeting:
Date/Time: January 15, 2015 / 6:30 PM to 8:00 PM
Location: Halcyon Solutions Inc., 5880 Innovation Dr., Dublin, OH 43016
Speaker: Dave Ungar

Presentation: How LEAN can alleviate the overloading of QA 
QA is all too familiar with this problem: too much is dropped on QA at the end of a development cycle, causing a logjam, not enough time to sufficiently test.  Whether you have an agile environment or a more linear development methodology, this phenomenon can still occur – the last steps of the process are always at risk.  What is Lean and how would it help?  How do we know if it’s helping?  And if all of that sounds good, how do we convince management to start being Lean, and how do we start?

Dave Ungar manages product portfolio operations and execution methodology for OCLC, a global, non-profit library cooperative.  Dave is a former president of COQAA and remains a champion for the discipline of Quality Assurance.  He is an active contributor in the Central Ohio agile community and is focused on Lean enterprise and scaled agile portfolio planning. Dave has 25+ years of industry experience and 15+ years in project management.
To view the presentation from the meeting, follow this link:  http://www.slideshare.net/dave225/how-can-lean-alleviate-the-overloading-of-qa

November 2014 Member Meeting

COQAA November 2014 Member Meeting:
Date/Time: November 20, 2014 / 6:30 PM to 8:00 PM
Location: Grange Insurance, 671 S. High St., Columbus, OH 43206
Speaker: Damian Synadinos

Presentation: Improv(e) Your Testing! Tips and Tricks from Jester to Tester 
Improvisational Comedy (also called Improv) is a form of theater where the performance itself is created in the moment. Successful improv involves using a variety of skills and techniques, which allow performers to quickly adapt to a constantly changing environment and new information. Now, reread the last sentence, but replace “improv” with “testing”. This mildly interactive presentation will highlight a few of the many similarities between improv and testing. Creative metaphors and critical analysis will provide novel and notable ways to think about testing. From stage fright to test summary report, and everything in between…attendees will laugh, learn, and leave with knowledge to help Improv(e) Your Testing!

Damian Synadinos started testing (on purpose) in 1993. Since then, he has helped build better software and build software better using various methods and tools in numerous roles at many companies in diverse industries. The past 10 years, he has focused on educating testers and improving processes. Currently, he is the Enterprise Quality Lead of Metrics and Reporting at Huntington, helping answer questions and tell stories about quality with data. In addition to testing, Damian also enjoys improv, golf, poker, gaming, the Ohio State Buckeyes, and spending time with his family.

Click here to download the presentation (PDF)

September 2014 Member Meeting

COQAA September 2014 Member Meeting:
Date/Time: September 18, 2014 / 6:00 PM to 8:00 PM
Location: CareWorks Technology, 5555 Glendon Ct., Dublin, OH 43016
Speaker: Joseph Beale

Presentation: Automation is What We Do - Why Test Automation is Perfectly
Logical in an IT World  
Software testing has always been a mix of manual and automated scripts, with the ratio varying from place to place depending on the prevailing development methodology and the available resources. Recently, with the increasing acceptance and implementation of agile and iterative methods for development, and with the advent of the DevOps and Continuous Delivery movement, automation has taken a more prominent place. However, many IT shops are running up against institutional resistance and management reluctance in getting the time and resources necessary to implement any significant automation strategy. How can these obstacles be overcome, and does it even make sense to push for automation in an environment of shrinking budgets and short iteration windows? I will argue that it not only makes sense, but that it is the most logical way to move forward in the quest for higher efficiency and a greater return on your testing investment.

Joseph Beale is the Enterprise Quality Automation Lead for Huntington National Bank.   He has worked in IT since 1996 and in Software Testing since 2002. Prior to that he worked in the world of insurance and finance for seven years, specializing in investments.  He was born and raised in Columbus and has always lived in the area, doing his undergrad work at Ohio State and taking other courses and training as his interests dictated and his time allowed.  In his personal time, he likes to read, hang out with friends, and spend time with his wife and seven children.

Click here to download the presentation (PDF)

June 2014 Dinner Meeting

COQAA June 2014 Member Meeting:
Date/Time: June 5, 2014 / 6:30 PM to 8:00 PM
Location: Columbus Marriott Northwest, 5605 Blazer Pkwy, Dublin, OH 43017
Speaker: Daryl Kulak
Presentation: Gathering and Displaying Useful Metrics  
Metrics can help a team understand their own progress and problems. They can also help other stakeholders gauge the team's activities and plan their own work accordingly. Some people see metrics as anti-Agile. The principles of Agile come from W. Edwards Deming in his work long ago with Toyota and other Japanese companies. Deming was a statistician! He loved metrics! But he also saw how misuse of metrics could get a company into deep, deep trouble. In this session, Daryl will take you on a tour through some useful Agile metrics, as well as creating a dialog on what differentiates good metrics from bad.

Daryl Kulak is a consultant, author and speaker with Pillar Technology.  His first book was "Use Cases: Requirements in Context" (Addison Wesley, 2003) which sold 30,000 copies and was translated into two languages. Daryl has a passion for helping companies achieve business value quickly and sustainably. He also has a consuming interest in systems thinking and is learning how to apply it to everyday aspects of software development.
*Registration for this meeting has been closed due to meeting our registration limit.   

Click here to download the presentation (PDF)

March 2014 Member Meeting

COQAA March 2014 Member Meeting:
Date/Time: March 20, 2014 / 6:30 PM to 8:00 PM
Location: CareWorks Technologies, 5555 Glendon Court, Dublin, OH 43016
Speaker: Jeff Vild, Steve Wurster, Randy Kubacki
Presentation: Morphing QAs in a Maturing Agile Team  
Agile teams evolve over time as they adapt to changes in their environment.  Whether due to factors in the business, type of work (project vs. operations), or team composition.  People talk about transitioning to Agile, but what happens to the QA role as the team matures.  Join Jeff and Steve as they discuss how their roles have changed over the past 3 years in an Agile team.

Jeff Vild is a Senior QA Analyst at CareWorks Tech who, after working 21 years at Lucent Technologies in a steady work environment, found himself trying to figure out the IT consulting world.  After gaining valuable experience at multiple consulting companies (ICC, Compuware, Fast Switch, DSW, Quick Solutions and Software Guidance Assistance/SGA), Jeff found himself working again with colleagues from 3 of these prior employers within the CareWorks Family of Companies.
Steve Wurster is a QA Automation Engineer at CareWorks Tech with almost 14 years of QA experience at Computer Sciences Corporation, Quick Solutions and JP Morgan Chase. With a broad range of testing, management and automation experience in the QA area, interacting with business teams and looking for the next challenge to come, he enjoys the challenges and rewards that IT brings.
Randy Kubacki is Director of Shared Services Delivery at CareWorks Family of Companies.  With 20+ years’ experience at large (Marriott) and small (RTI Software) companies, as well as consulting, Randy has filled multiple roles on teams.  From Business Analyst to Project Manager to Quality Analyst to Agile Coach, variety makes things interesting. 

January 2014 Member Meeting

COQAA January 2014 Member Meeting:
Date/Time: January 16, 2014 / 6:30 PM to 8:00 PM
Location: Chemical Abstracts Service, 2540 Olentangy River Rd., Columbus, OH 43202

Speaker: Terry Wiegmann
Presentation: Extreme Quality 
If Extreme Programming takes good programming practices to the extreme, what might happen if we took a few proven quality practices to the extreme? Join Terry as we kick off 2014 with an exploration of “Extreme Quality” and how taking 3 key common quality concepts to the extreme can offer value to your organization or your client. Most discussions of quality seem to focus on testing and test automation; Terry’s concept of Extreme Quality is methodology agnostic and explores how Extreme Quality applies to our work as quality practitioners to help reduce risk and deliver value.

Terry is the Quality Assurance Service Offering Lead with Quick Solutions, where she is a Director. She is also a Certified Software Quality Engineer, Certified Business Analysis Professional, Professional Scrum Product Owner and Advanced Toastmaster Gold. She is a long-time quality practitioner in commercial and back-office software, custom and COTS implementations, in public and private sectors across various domains. She presents on analysis and quality frequently throughout the Midwest, most notably being featured at QAI's 2013 North American Quality Engineered Software Testing and Conference. 

Click here to download a PDF copy of this presentation

November 2013 Member Meeting

COQAA November 2013 Member Meeting:
Date/Time: November 21, 2013 / 6:30 PM to 8:00 PM
Location: Improving Enterprises, One Easton Oval Ste. 175, Columbus, OH 43219

Speaker: Rick Neighbarger
Presentation: Quality and Distributed Teams 
Do you work on or manage a distributed team? If so, you've probably noticed both advantages and challenges that are unique to this type of group. We'll talk about some of the potential pitfalls for team effectiveness in a distributed environment. More importantly, we will discuss some techniques that I, my colleagues, and audience members have used to overcome the challenges and build more effective teams. A spreadsheet listing those specific techniques will be referenced in the presentation and made available with the slides for download afterward.
1.     Definition of a Distributed Team
2.     Benefits
3.     Challenges
4.     Building a Distributed Team
5.     Leading a Distributed Team
6.     Working on/with a Distributed Team

Rick Neighbarger is currently Enterprise QA Manager at Grange Insurance in Columbus. He has served in multiple IT and leadership roles locally and globally, including director of requirements, testing, process improvement, release management, and competency center functions, tiger team quality consultant, agile methodology advisor, and ISO-9001 lead auditor. He has managed and participated in distributed teams around the US and the world, in both office and work-from-home environments. Rick is an ASQ Certified Manager of Quality/Organizational Excellence, QAI Certified Software Quality Analyst,  ASQ Certified Software Quality Engineer, and ScrumMaster.

Click here to download presentation

Click here to download related file

September 2013 Member Meeting

COQAA September 2013 Member Meeting:
Date/Time: September 19, 2013 / 6:00 PM to 8:00 PM
Location: CareWorks Technology, 5555 Glendon Court, Dublin, OH 43016

Speaker: Costa Avradopoulos
Presentation: Mobile Software Test Strategies:  A Guide to Testing Best Practices 
Is your organization releasing a Mobile app this year and you are wondering what your test strategy should be? Or do you already have Mobile apps and you are struggling to keep up with the challenges that make Mobile testing keep you up at night? Then you do not want to miss this session! Some of the topics we will cover:
   • What's so different about Mobile anyway? 
   • What are the implications based on my current environment? 
   • Do I need to use actual devices, or can I get away with simulators/emulators?
   • So many phones, so little time… how do I get maximum test coverage?
   • What about end to end testing?
   • Manual vs. Automation – should I automate at all?
   • Automation tools - what is out there and what are the pros/cons of each?

Costa is a thought leader with over 25 years experience in all aspects of software development, from requirements, to delivery & process engineering, to sales and marketing. Throughout his career, he has taken on roles at Fortune 500 companies such as Developer, Configuration/Release Manager, Automation Engineer, QA Director, Product Manager, Account Executive, VP, and CTO. He has worked with most types of technologies, and responsible for systems ranging from 100 users up to 15 million users, in verticals such as Telecommunications, Financial Services, Wireless, Transportation, DSD, and Retail.

He has devoted much of his career to the mobility space, culminating with a breakthrough invention… a patent pending mobile technology in 2011 that was also nominated for the top software innovation award at the Technology Association of Georgia (TAG).  Costa is a frequent speaker at prominent IT conferences, and is writing a book due to be published in 2014, titled “Winning Mobile Strategies – Bridging the Quality Gap”.

Currently Costa is a client advisor and enjoys transforming organizations by creating winning mobile strategies to develop best of breed applications on all of the popular device platforms. He is also very active in the IT community with organizations such as QAI, SPIN, WTF, TAG, TechBridge, and serves on the board of AQAA, as well as the board for the Atlanta Industry Advisory for Technology.  Costa earned a Bachelors of Science degree in Computer Information Systems and holds industry certifications such as Six Sigma.

June 2013 Annual Dinner Meeting

COQAA June 2013 Annual Dinner Meeting for Members:
Date/Time: June 20, 2013 / 6:00 PM to 8:00 PM
Location: Marriott Columbus NW, 5605 Blazer Pkwy., Dublin, OH 43017

*NOTE:  This annual dinner meeting is a way for us to say thanks to our members for your support and participation.  There will be no charge for the meal, and both vegetarian and standard meal choices will be provided.

Speaker: Joseph Ours, Cohesion
Presentation: Redefining the Purpose of Software Testing 
Throughout the history of software testing, the profession has evolved from expectations of just meeting requirements to ensuring fitness of use. Along the way, testers have been saddled with the burdensome expectations of ensuring overall quality in each of these ways. They get stuck in situations where there is not enough time or resources to fully evaluate a product. In addition, with the increased use of agile methodologies, testers are finding their turnaround time is shrinking. In this presentation we will talk about the common challenges our stakeholders have in understanding our craft, as well as some of the common negative perceptions of value. We will see how this is driven by our typical approach to testing, in a methodology agnostic way, and work to identify common challenges that impact our daily lives. We will discuss how our history has driven what most believe is our purpose. We will redefine our purpose with advice on how to implement a new mindset. We will discuss embracing our newly defined purpose of software testing, where the emphasis is placed on providing information, not just raw data, to stakeholders. This will enable us to provide information instead of data and will transform testing into a service minded group whose value is transparent and ultimately empowered by their stakeholders instead of just tolerated by them.

During this session, participants will learn:
• Common challenges facing software testers today
• A better defined testing role that aligns with business value
• Things to stop doing and things to start doing to deliver value to stakeholders
• A mnemonic to help remember how to deliver value

Joseph is responsible for the development and delivery of Cohesion's Quality Assurance and Testing Services. As Director of Quality Assurance and Testing Service, Joseph draws on more than 15 years' experience providing executive-level leadership while managing high profile initiatives with a demonstrated ability to drive people towards successful delivery. Throughout his diverse career, Joseph has built a solid reputation as a thought leader who demonstrates a results-driven business approach and exceptional ability to create innovative solutions to today's challenges. Joseph is a strong leader in business processes with a proven history of providing project and portfolio management of large technology initiatives. He brings both a strategic and tactical thought process to solving IT related issues.
Joseph earned a Bachelor's in Electronic Engineering Technology from World College, a Bachelor's in Technical Management from DeVry University, and his MBA from Keller Business School of Management with a concentration in Information Systems. Joseph is also PMP certified. Outside of work, Joseph is active in his church, and enjoys spending time with his wife and six children.

March 2013 Member Meeting

COQAA March 2013 Member Meeting:
Date/Time: March 21, 2013 / 6:30 PM to 8:00 PM
Location: CareWorks Technology, 5555 Glendon Court, Dublin, OH 43016
Speaker: Matt Eakin, Sogeti USA
Presentation: The New Tester: How Agile is changing the testing skill set
When companies "go agile" the testing team seems to be the group least prepared for the transition. Developers continue to develop, analysts continue to analyze, but testers have to learn many new skill sets. Skill sets that their background doesn't necessarily prepare them well for. This presentation explores many of these new skill sets and outlines how we, as testers, can and need to grow and adapt in order to succeed.
Matt has been in the IT world for many years with a focus in the last dozen years on software testing and quality assurance. In his current role as a Manager with Sogeti, USA’s Managed Testing Practice, Matt has become a National leader on Agile Testing. He has created a number of training workshops for clients including a 2-day Agile Testing Workshop, a 2-3 day Ruby Training Workshop, a Gherkin Scripting class, an ATDD class, and additional classes on various Agile Testing topics. Matt currently is the Education Chair of COQAA and will be hosting a CSTE Study Group in April.

Click here to download the PowerPoint presentation

CSTE Study Group 2013

CSTE Study Group
Date/Time: Monday nights, April 1 through April 29 / 5:30 - 7:30 PM
Location: Sogeti USA, 8425 Pulsar Place, Suite 300, Columbus, OH 43240
If you're planning to take QAI's Certified Software Tester (CSTE) exam, you may want to consider our CSTE Study Group.  The study group will meet Monday nights from 5:30 to 7:30 PM throughout the month of April to review the chapters that comprise the Common Body of Knowledge (CBOK), which is the basis of the CSTE certification.  This is an excellent opportunity to gather with like-minded peers in preparation for the exam, and it's a great supplement to QAI's CSTE Prep Course.   

Prior registration is not necessary; simply show up and bring your appetite for learning. 

January 2013 Member Meeting

COQAA January 2013 Member Meeting:
Date/Time: January 17, 2013 / 6:30 PM to 8:00 PM
Location: Quick Solutions, 440 Polaris Pkwy. Suite 500, Westerville, OH 43082
Speaker: Terry Wiegmann, Quick Solutions
Presentation: Rock Your Retrospectives!
Are your Retrospectives in retrograde? Are they dull, boring and predictable?  Are they like bad cover versions of something that once was great?  While the work of retros is serious, it doesn’t have to be somber.  Terry presents a variety of ideas to spice up your retros and amp them up!  Learn how to get the most out of retros and make sure it’s an investment not a cost.  You’re sure to come away with new ideas and new resources you can use to start planning your next retro tomorrow and take it to the top of the charts!
Terry was one of the founders of the Requirements SIG, COQAA’s first SIG, was the founding president of the Columbus Chapter of the IIBA, and was an Awesome Woman in Agile nominee.  She is both an IIBA Certified Business Analysis Professional and an ASQ Certified Software Quality Engineer, and is also a Professional Scrum Product Owner. 

She has a solid background and hands-on experience in both quality assurance and business analysis in commercial and back office software, across waterfall and agile approaches, and presents frequently throughout the Midwest.  She was invited to teach the pilot Master’s Certificate class in Business Analysis at Columbus State’s Center for Workforce Development.  As Director and the People Service Line Lead with Quick Solutions, she is passionate about helping analysts and teams have courage, celebrate learning and continually improve!

November/December 2012 Member Meeting

COQAA November 2012 Member Meeting:
Date/Time: December 5, 2012 / 6:30 PM to 8:00 PM
Location: ComResource, 1159 Dublin Road Suite 200, Columbus, OH 43215
Speaker: Catherine Oehl, Nationwide Insurance
Presentation: A Simple View of How to Reduce Total Cost of Quality
Total Cost of Quality (TCoQ) is a financial model of the costs associated with poor quality or product failure, which includes the reworking, retesting, rebuilding and correction efforts incurred by an effort to prevent or resolve quality problems. In other words, TCoQ is the sum of all costs that would disappear if there were no quality problems. In this presentation, Catherine will present a simple view of the activity categories that make up and impact TCoQ. She will also step through some basic techniques that are effective in reducing the overall TCoQ.
Catherine Oehl (aka "Cat") is an IT Consultant of IT Analysis at Nationwide. She has over 20 years experience in IT in the roles of Network Administrator, Business Analyst, Systems Analyst, Project Manger Test Analyst/Lead and Requirements Analyst/Lead. Catherine holds a degree in Finance/Economics from Robert Morris College in Pittsburgh, Pennsylvania, and a Master's degree in Marketing and Communications from Franklin University. She is a member of several professional organizations, including the AMA, CORUG, AEA and IIBA.

click here to the presentation (.pdf)

click here to download the presentation (.pptx)

September 2012 Member Meeting

Date/Time: September 27, 2012 / 6:00 PM to 8:00 PM
CareWorks Technologies, 5555 Glendon Ct. Dublin, OH 43016
Rod Ball, irth Solutions
Presentation: Quality in Cloud-based and Mobile Applications:  A Development Perspective

Quality in Cloud-based and Mobile Applications:  A Development Perspective

The changing face of software in today's world creates some interesting and unique challenges when it comes to overall product quality.  With the proliferation of Cloud Computing applications and the decline of traditional client-server software products, quality professionals in many markets must reevaluate their testing approaches and methods.  Development teams must also adapt to new technologies, platforms, and devices in order to satisfy constantly changing end-user requirements.  The explosion of mobile technologies adds an additional layer of complexity.  Join us as we investigate one company's evolution from a traditional software provider to a provider of cloud-based, mobile-enabled applications, and how it has ensured quality along the way.  


Rod Ball has been employed by irth Solutions, a provider of cloud-based software applications to the damage prevention industry, for more than 15 years.  Currently the Sr. VP of Technology, he has responsibility for network and infrastructure, software development, research and development of new products/technologies, quality assurance and testing, and customer support.  Recently, Rod has overseen the rollout of UtiliSphere, the company's premiere Cloud-based offering, as well as mobile applications for Android tablet and the (soon to be released) iPad mobile app.  Rod is an alumnus of the Ohio State University's Software Engineering program.  He resides with his family in Marysville, Ohio.


June 2012 Annual Dinner Meeting

Date/Time: June 21, 2012 / 6:00 PM to 8:00 PM
Location: Marriott Columbus NW, 5605 Blazer Pkwy., Dublin, OH 43017
Cost: FREE
Speaker: Brian Steel, Janova
Presentation: Cloud Testing - Is it Pie in the Sky?

Brian Steel joined Janova in April 2011, where he currently holds the position of VP of Sales.  His expertise includes enterprise business development, sales management, and account relationship management, in which he employs his 15 years of experience.   In his role, Brian is responsible for introducing and driving new business development for all aspects of sales for Janova’s product offerings as the company continues to experience rapid growth with its cloud-based SaaS (Software as a Service) automated software testing tool.  


Prior to joining Janova, Brian worked for a Cleveland-based Business and Technology company that provides IT Services and Products including Managed Services & Outsourcing, Mobile Business Applications for iPhone and Blackberry, and IT services including consulting and staffing.  He also worked for a Silicon Valley based company that provides IT Consulting services.    


Outside of Janova, Brian is a New Albany, Ohio resident since 1998 and active member of the community participating in school finance related committees, community growth planning, and coach for youth sports.  His wife, Beth, works for New Albany Schools and his son Joseph is a student in the school system as well.  For leisure, Brian enjoys golf, mountain and road biking, travelling with his family and being involved socially and professionally in the Columbus technology community.


click here to download the presentation

March 2012 Member Meeting

March 22, 2012 / 6:00 PM to 8:00 PM
Location: ComResource, 1159 Dublin Rd. # 200, Columbus, OH 43215
Facilitator: Matt Eakin, COQAA Education Co-Chair
Topic: Testing Applications Dealing with Mobile

This month's topic is an open discussion on Mobile application testing. Mobile development is in full swing and demand is growing exponentially for solutions that enable field agents to be more connected and productive. Firms are also investing heavily in finding ways to allow employees to bring their own devices to work and do so in a secure way. This meeting is to discuss how mobile applications differ from traditional desktop applications and what the QA community can and should be doing to support this relatively new trend.


January 2012 Member Meeting

Date/Time:  January 19, 2012 / 6:00 PM to 8:30 PM
Information Control Corp. (ICC), 2500 Corporate Exchange Dr. Suite 300, Columbus, OH 43231
  Mark Harris from Grange Insurance
Presentation:  QA or the Highway

QA or the Highway

From computers to cars and everything in between, our lives depend on the quality of the software we use in everyday life.  Software QA teams operate as a key member of the software development team by inserting and operating feedback loops in every phase of the development lifecycle.  The feedback loops help the developers and analysts adjust their activities so they can produce the highest-quality software.  While many in the field advocate for feedback in the form of automated tests or manual tests alone, it is only in combination that the full benefits of testing can be realized.  We present the Grange QA group’s approach to software QA through a combination of acceptance test driven design and manual test techniques with a back-of-the-envelope cost/benefit analysis.


Mark first caught the bug for agile testing and software development as an engineer on the Windows team at Microsoft in 1995.  Over the next 15 years, he moved through the company in positions from Software Design Engineer in Test to Lead Program Manager on some of Microsoft’s most hated and feared products: Windows XP, Windows Server 2003 R2, and IE7.  In 2010 he joined Grange Insurance, where he serves as Enterprise QA Manager. In this role, he has created the Software QA organization and continues to advocate for agile testing and test automation.  Mark holds degrees in computer science from The Ohio State University and the University of Washington, and he currently lives in Lewis Center with his family.  

click here to download the presentation (.pptx)

November 2011 Member Meeting

Date/Time:  November 17, 2011 / 6:00 PM to 8:30 PM
Location:  CareWorks Technologies, 5555 Glendon Ct. Dublin, OH 43016
Speaker:  Dave Ungar, CSTE, CSQA, PMP
Presentation:  Assuring Agile Quality - beyond testing

Assuring Agile Quality - beyond testing.

You've read the books, you've been through training.  Your team may even be practicing and having success with agile methods.  The mechanics of agile are straightforward enough.  So why are we still frustrated by communication, quality of code, speed of delivery, integration with other teams & components .. And why does management still not get it?!  

YOU are the QA professionals!  While many people think that means "tester", we know that quality is a system that runs much deeper than defect detection.  
In this interactive session we'll talk about why and how QA professionals should take a lead role in implementing agile methods.  We'll take a look at some of the real challenges that COQAA members are facing and ways to approach those problems.  And in true agile spirit, participants will prioritize the discussion topics to get maximum value out of the time spent.   
Dave Ungar is a QA professional and has been a practitioner and evangelist of agile for 10 years.    Dave draws on experience in QA, business operations, project management, business analysis and development, as well as experience leading and building global, collaborative teams.   His current role at OCLC is to manage the operations and execution of product strategy for cloud-based library management services.

Dave holds CSTE, CSQA and PMP certifications and is a past president of COQAA.

"I had a great time! What a great crowd last night with lots of energy.
Here are some of the references I mentioned last night: http://www.slideshare.net/dave225/assuring-agile-quality And here are the notes that I used to structure my talk: http://www.slideshare.net/dave225/coqaa-epics-10175192 I was glad to reconnect with old colleagues & COQAA members too ... " Posted by Dave

September 2011 Annual Dinner Meeting

 There is now no charge for this dinner meeting!  Because we had to cancel our meeting last May, we've decided to pick up the entire tab for this year's Annual Dinner Meeting.  Consider it our way of saying thanks for your continued support.  (If you already registered for the meeting, your $20 payment will be refunded via PayPal; there's no need to register again.)  However, we have a limited number of plates available for the meeting, so you'll want to be one of the first 40 registrants!  We'll remove the registration link and update the web site once we've reached capacity. 

This year's dinner meeting will offer a dinner buffet with three entrees (including vegetarian), 2 sides, salad, rolls, dessert, and choice of soft drinks, coffee, water, and iced tea.  Cost for the meeting is $FREE!

  September 15, 2011 / 6:00 PM to 8:30 PM
Location:  Arlington Banquets, 1973 W. Henderson Rd., Columbus, OH 43220
Phone: 614-538-8400
Speaker:  Sheilah Harrison, BSISE, PMP
Presentation:  Quality Improvement in Health Care 
The health care industry is embarking upon a massive effort to understand quality improvement strategies and tools that have been in place for decades in many settings, such as the manufacturing and airline industries.  In health care, quality becomes evident in the service provided to patients and their families, as well as, and more importantly, to the quality of life in which patients are positioned.

Bio:  Sheilah Harrison joined Nationwide Children's Hospital in January of this year in a role new to the hospital.  Administratively, she reports into Quality Improvement Services, however she is the dedicated QI resource for its nationally recognized Heart Center.  Sheilah brings 15 years of experience in process improvement and project management in both private industries and public sector.  She is professionally certified in Project Management and has a BS in Industrial and Systems Engineering from OSU, providing her the expertise needed to analyze and present data, as well as determine root causes and develop and manage interventions to prevent negative outcomes. Through her education at OSU and her experience with IHI, she has expertise in developing, managing, and responding to meaningful quality measures.  She is familiar with baseline data collection, control charts, pareto charts, risk analyses, intervention management, and plan-do-study-act (PDSA) cycles.

Update:  Thank you very much for attending the COQAA Annual dinner meeting.  Here is the presentation from the meeting provided from our speaker Sheilah:

click here to download file

The 2012 North America Quality Engineered Software and Testing Conference (QUEST) is returning to Chicago

Benefits of QUEST to COQAA Members
The benefits and opportunities to our COQAA members are tremendous. COQAA members are eligible for a 10% registration discount.  There is plenty of free parking at the Westin Lombard Yorktown Center Hotel, the site of QUEST 2012. And there are opportunities to share your knowledge and support your profession by being a speaker, sponsor and/or EXPO exhibitor.

Planning QUEST in Your 2012 Training Budget
Remember to include the QUEST Conference in your 2012 training budget for the best return on investment for your training dollars. QUEST provides a full range of classes, tutorials, keynotes, presentations, and workshops on essential topics for software quality and testing. You can view past QUEST programs and pricing at the QUEST Conference Website. 

Interested in Speaking, Sponsoring, or Exhibiting? 
It's not too early to start planning your participation in QUEST 2012. If you are thinking about speaking, sponsoring or exhibiting at QUEST please be sure to let us know, so we can help you get the information that you need.

March 2011 Member Meeting

  March 24, 2011 / 6:30 PM to 8:00 PM
Location:  Dawson Columbus Talent Scouts, 3650 Olentangy River Rd., Columbus, OH 43214;  Phone: 614-255-1340
Speaker:  Rita Stapleton
Presentation:  Quality is not an act, it's a habit. 
Quality has been viewed important since Aristotle's time.  We will explore the value that Quality Assurance now brings to IT Projects and the challenge of managing the PM to QA relationship so we can all  jump out of our ingrained patterns and not sabotage our own success. 

The presentation will include a short 15-20 minute activity to demonstrate the relationship between a QA and PM and the rest of the team in action.

2011 12 Week CSTE Study Group (Registration Closed)
Dates:  Wednesdays beginning February 23, 2011 through May 11, 2011
Time:  6 PM to 8 PM 
Location:  Sogeti USA, 8425 Pulsar Place, Suite 300, Columbus, OH 43240
COQAA is hosting a 12 week CSTE Study Group scheduled to begin on February 23, 2011.  The Study Group will cover the Introduction, Skill Categories, and Final Exam modules from the CSTE BOK (Body Of Knowledge).  There is no cost to participate and all study materials will be provided.  This would be an excellent precursor to the QAI 3-Day CSTE Prep Course (which we'll be hosting in May), or simply a great way to sharpen your knowledge and interface with other QA professionals. 
For those unable to attend in person, we will utilize Microsoft LiveMeeting to enable a remote “webinar” option.  The URL and additional details will be distributed to participants prior to the first session. 
*Please note: due to overwhelming response, we've had to limit the number of participants for this session!  We appreciate the strong response, but it's caused us a capacity issue. ;-)  We're working on alternate options to accommodate the large number of interested parties.  Please stay tuned.  We'll send a broadcast email with further details, so if you're interested, please make sure you're on our mailing list. 

January 2011 Member Meeting

  January 18, 2011 / 6:30 PM to 8:30 PM
Location:  CareWorks Technologies, 5555 Glendon Ct. Dublin, OH 43016
Speaker:  Anne Hungate, Director/Software Quality Assurance, Nationwide Insurance
Presentation:  Static Testing: Getting Started, Getting Results, Getting Support
Cost soars when defects are not discovered until system testing, or worse, production. Inspections can drive down delivery timelines, drive out defects, and align business and IT expectations. The benefits of static testing are known and documented, so why is this the first activity dropped when project teams feel pressed to meet schedule and cost constraints? In this presentation, Anne will share the story of one project team that embraced static testing, stayed with it, and realized the results. She will share their dramatic outcome, evidence of static testing value. Their success marked the beginning of a quality journey to institutionalize inspections through project and production support work. Anne will offer practical steps to overcoming organizational and cultural barriers that keep teams from realizing the benefits of inspections. She will identify common pitfalls and give suggestions on how to go from isolated implementation to expected practice.
Bio:  Anne Hungate has been in information technology for over twenty years. With a solid foundation in application development, Anne has held a variety of leadership roles in both program delivery and production. She has worked at several major companies including KeyBank, National City Bank (now PNC), Progressive Insurance, and Nationwide. Most recently, Anne established the quality function for Nationwide Direct's IT business solution area. In this role, Anne led the implementation of static testing to help prevent defects in both waterfall and agile delivery environments. Anne earned her MBA at Case Western Reserve University's Weatherhead School of Management. She holds both CSQA and PMP certifications.

COQAA  |  PO Box 14191  |  Columbus  |  OH  |  43214