Archive for January, 2008

Sr Quality Assurance Engineer, in San Diego CA - Cardinal Health

Sr Quality Assurance Engineer, in San Diego CA

The following is a list of essential job functions for the successful Quality Assurance Consulting Engineer candidate:

• Assure the delivery of safe and reliable IT solutions to production by proactively working with project teams to ensure compliance with established process requirements
• Proactively address issues and aggressively implement preventive actions.
• Drive continuous improvement through analysis of data and involvement of all team members in the corrective action process.
• Display strong organizational and written skills with the ability to communicate professionally and effectively due to close contact with internal and external customers.
• Establish documentation required for project support, in accordance with applicable standards.
• Monitor and analyze trends in process performance and control data with the goal of focusing on continuous improvement opportunities that reduce customer complaints.
• Work effectively in a team setting while interacting comfortably with members of the team at all levels.
• Support the Quality System and its components (ex. internal and external auditing, CAPA, calibration, metrics, etc.)

The following is a list of requirements and qualifications for the successful candidate:
• A minimum of a bachelor’s degree in an IT discipline, business, quality management or related fields.
• Must have strong computer skills including QA applications, word processing, spreadsheets, and databases.
• Must be motivated and results-oriented.
• Must have strong analytical and problem-solving skills, theory and principals of statistics.
• Must have the ability to perform root cause investigations.
• Strong interpersonal and communication skills are required.
• Possess the ability to work with diverse functional groups.
• Experience with (or working knowledge of) ISO standards, FDA cGMP’s, Lean Manufacturing, and Six Sigma is desirable.
• PMP, ASQ or QAI certification is a plus.
• Packaging or Pharmaceutical Industry knowledge is a plus.

Sr Quality Assurance Engineer, in San Diego CA (1 position open, job requisition # 07008193)
To apply for this position, qualified candidates should visit Cardinal Health’s web site at the following url, and use the job posting number as a keyword in the job search dialog.

http://www.cardinal.com/us/en/careers/

Quality Assurance Consulting Engineers (2) - Cardinal Health

The following is a list of essential job functions for the successful Quality Assurance Consulting Engineer candidate:

• Assure the delivery of safe and reliable IT solutions to production by proactively working with project teams to ensure compliance with established process requirements
• Proactively address issues and aggressively implement preventive actions.
• Drive continuous improvement through analysis of data and involvement of all team members in the corrective action process.
• Display strong organizational and written skills with the ability to communicate professionally and effectively due to close contact with internal and external customers.
• Establish documentation required for project support, in accordance with applicable standards.
• Monitor and analyze trends in process performance and control data with the goal of focusing on continuous improvement opportunities that reduce customer complaints.
• Work effectively in a team setting while interacting comfortably with members of the team at all levels.
• Support the Quality System and its components (ex. internal and external auditing, CAPA, calibration, metrics, etc.)

The following is a list of requirements and qualifications for the successful candidate:
• A minimum of a bachelor’s degree in an IT discipline, business, quality management or related fields.
• Must have strong computer skills including QA applications, word processing, spreadsheets, and databases.
• Must be motivated and results-oriented.
• Must have strong analytical and problem-solving skills, theory and principals of statistics.
• Must have the ability to perform root cause investigations.
• Strong interpersonal and communication skills are required.
• Possess the ability to work with diverse functional groups.
• Experience with (or working knowledge of) ISO standards, FDA cGMP’s, Lean Manufacturing, and Six Sigma is desirable.
• PMP, ASQ or QAI certification is a plus.
• Packaging or Pharmaceutical Industry knowledge is a plus.

(2 positions open, job requisition #07008246 and #07008247)
To apply for these positions, qualified candidates should visit Cardinal Health’s web site at the following url, and use the job posting number as a keyword in the job search dialog.

http://www.cardinal.com/us/en/careers/

QA Test Lead – Affinion Group

Job Description:
Position Summary

• Applies extensive knowledge of many client business processes in analyzing testing requirements, developing testing materials, executing tests, logging incidents and analyzing results. • Works closely with the Test Manager to ensure that all areas assigned to them are meeting schedule, assessing how well the application being tested adheres to its design, is usable, and meets business requirements. Additionally, provides oversight to those project areas as assigned. • Thoroughly tests company software products and application systems by anticipating potential malfunctions and designing specific tests to make them occur. Documents all software discrepancies and works with other technical personnel on the resolution of those discrepancies. • Can function and work well with others in a tight deadline, high pressure environment which is often the case in a testing role. • May lead and direct the work of others.

Core Responsibilities

• Conduct assessment and proposed solution activities with other IT groups by providing estimates for testing activities based on understanding of business requirements, solution design, and system capabilities. • Creates all test materials including developing, publishing, and implementing test plans, test cases and all required test data o Uses Functional and Technical Design documentation to identify testing criteria o Understands and defines all scenarios and test cases to satisfy each functional requirement for the application being tested. o Documents, updates and organizes all testing materials according to defined procedures. o Conducts execution for application and joint testing, including all scripts for the various applications, documenting all defects and re-testing. • Defines and tracks metrics such as defect densities and open defect counts o Works closely with the development team to ensure that all defects are brought to resolution prior to deployment. • Writes and maintains test automation. • Helps to develop quality assurance standards. • Assists in managing technical priorities and change management processes. Responsibilities include understanding and documentation of change order testing impacts, and assessing the testing hours in facilitation of change order process. • Completes project work within 10% of the estimated time for each area of work defined. Communicates actual versus estimated time for each body of work on a regular basis. Escalates issues appropriately. • Tracks work progress against each project plan for the work that has been assigned by the project manager. Reports status against the project plan and meets all deadlines established in the project plan. If unable to meet the schedule, follows escalation procedures within an acceptable timeframe so that risk can be mitigated. • Communicates effectively with business and technical personnel at any level including client presentations and demonstrations. • Acts as Project Test Lead on projects of any size and complexity and may perform duties as such including: o Project oversight during the testing phase. Includes coordinating and scheduling day to day activities of other assigned Quality Assurance staff. o Reviewing functional design documentation, test plans and test cases of other analysts to ensure project consistency and successful delivery. o Reviewing partner and/or client documentation to ensure integration cohesiveness. o Scope and Change Management. Assist in managing technical priorities and change management processes. Responsibilities include understanding and documentation of change order testing impacts, client expectation management related to change order impacts • May assist in all levels of supervision and may perform management functions on projects. • May have responsibility for interviewing. • Enforces the reduction in duplicate processes. • May require non-standard work hours for staging and production verification testing to conform to release cycles. • May be required to perform on-call duties and carry a pager.

Requirements

• Minimum five years, preferably eight or more years experience in systems analysis, testing and application program development. • Databases – Oracle 9i.x and/or other Relational Database • Must be proficient in SQL, PL/SQL, prefer knowledge of Visual Basic 6.0, Perl Scripting, XML, HTML, Java Script • Proficient with NT, UNIX, and/or Solaris environments • Testing Tools – QTP, Win Runner, Test Director • Minimum four years experience with testing methodologies, test plans and test case creation, and the defect reporting process. Proficient in and able to readily apply quality assurance methodologies. • Minimum one year experience in providing oversight/leadership to two to four team members and project management of testing • Strong written and verbal communication skills • Strong team building skills and qualities that promote a team environment • Demonstrated ability to handle multiple projects simultaneously • Bachelors preferably in computer science or technical discipline (physics, electrical engineering, etc.)

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

To apply please go to: http://www.affiniongroup.com/about-us/careers/current_opportunities.cfm and then click on the QA Test Lead opening.

Senior Quality Assurance Team Supervisor - Medco, Inc.

RESPONSIBILITIES:
• Overall responsibility of all quality initiatives at the DBCC. (i.e., KPI, quality changes, SOPs, best practices, Partners in Quality)
• Supervise and manage a staff of Quality Improvement Analysts and National Quality Coordinators (5 QIA’s, 4 NQC).
• Identify quality gaps and develop action plans to rectify those gaps.
• Partners with other sites on quality issues to maintain quality standards, objectives and consistency.
• Partner with Line Operations, Training, and Supervising RPh on ways to improve and communicate quality requirements and compliance.
• Direct and/or lead any special project teams that relate to quality and the improvement of quality.
• Provide recommendations for improvements in processes and procedures to improve quality and efficiency.
• Manage to appropriate productivity, efficiency, quality goals and other measures deemed necessary by management to meet customer needs.
• Develop appropriate measures and customer feedback mechanisms to enhance our service of quality.
• Participate on special projects as assigned by Senior Management.
• Actively participate on weekly National Calibration, Compliance, Quality Council and Call Effectiveness conference calls.
• Actively communicate and/or distribute all reports relating to call center, team and individual quality performance.
• Coordinate and schedule support for Training Department during new hire training.
• Conduct quality presentations for new hire CSRs, pharmacy externs, new supervisors and tours when needed.
• Create job aids to address needs as identified through reporting and the monitoring process.
• Conduct weekly call listening sessions with CSRs, Supervisors and Management Staff.
• Conduct routine needs analysis to address quality performance.
• Other duties as assigned

MINIMUM QUALIFICATIONS:
• College degree preferred.
• Well-developed analytical and report writing capabilities, including grammatical skills.
• Excellent communication and written skills.
• Excellent PC skills (creating spreadsheets and graphs on Excel, Word and PowerPoint).
• Appropriate business acumen and interpersonal demeanor to ensure effective client/company relations and interactions.
• Strong analytical and prioritization skills.
• Excellent technical abilities to work through e-SD system to investigate issues, diagnose system problems and resolve customer concerns.
• Ability and willingness to travel.
• Proven ability in addressing and initiating efforts to improve the quality process/ results.
• Related experience preferred.
• Exceeds Expectations in current position preferred.
• Previous supervisory experience at Medco.
• No more than 2 occurrences for attendance in the last 6 months.

We are an Equal Opportunity Employer, M/F/D/V

Posting Link:
http://www.medcohealth.apply2jobs.com/index.cfm?FuseAction=DSPView&Lookupid=6366&CurrentPage=1